I really need contact information for a UK based customer service. BT cancelled my direct debit and now I've been sent a bill for £189 that needs paying asap.
I need to re set-up the direct debit and a payment plan for the outstanding amount-not happy.
The moderators of the forum have been informed of your problem. Once they have read this they may be able to help. They are a BT UK based team and if they can help they will reply via this thread asking you to contact them via a link. Once you have replied to them by the link, it can at present take up to three working days for them to re-contact you.
Send us an email using the contact the mods link in my profile. We can investigate this further for you.