Well, it's really hit the fan today. I'm barely getting dial-up speeds now, BT explains to me that it's a line fault, an engineer is being sent out tomorrow to fix hopefully. Here's some stats i took.
Modulation ITU-T G.992.1
Latency type Interleaved
Noise margin (Down/Up) 9.1 dB / 8.0 dB
Line attenuation (Down/Up) 15.0 dB / 7.5 dB
Output power (Down/Up) 17.8 dBm / 12.5 dBm
Loss of Framing (Local) 204
Loss of Signal (Local) 83
Loss of Power (Local) 0
FEC Errors (Down/Up) 64 / 8
CRC Errors (Down/Up) 21 / 2147480000
HEC Errors (Down/Up) nil / 2
Error Seconds (Local) 94
The below mentioned speeds are a fraction of what i am accustomed to.
Download speedachieved during the test was - 1819 Kbps
For your connection, the acceptable range of speeds is 400-2000 Kbps.
Your DSL Connection Rate :2816 Kbps(DOWN-STREAM), 320 Kbps(UP-STREAM)
IP Profile for your line is - 2000 Kbps
Download speedachieved during the test was - 1246 Kbps
For your connection, the acceptable range of speeds is 576-600 Kbps.
Assured Rate IP profile on your line is - 600 Kbps
ADSL line status
2 days, 17:09:20
|Noise margin (Down/Up)||21.8 dB / 8.0 dB|
|Line attenuation (Down/Up)||15.0 dB / 7.0 dB|
|Output power (Down/Up)||17.8 dBm / 12.3 dBm|
|Loss of Framing (Local)||30|
|Loss of Signal (Local)||2|
|Loss of Power (Local)||0|
|FEC Errors (Down/Up)||478 / 297|
|CRC Errors (Down/Up)||0 / 2147480000|
|HEC Errors (Down/Up)||nil / 196|
|Error Seconds (Local)||30|
I know this thread has been open since friday but I'd thought I'd say something in regard to your problem.
If you are being throttled, the Sync speed "Your DSL Connection Rate" will remain the same but your IP Profile will drop to a fixed 1mbps. As you are getting more than 1mbps it is unlikely that it is BT Throttling you. As others have stated it is more than likely a noise margin issue that Mods can take care of resetting if requested.
Good luck 🙂
Well, it appears im not being capped as far as BT tell me. I've had 2 engineer callouts to my home, the first fixed a problem on my line socket which caused my connection to go dead completely but when that was fixed i was back to square one with them. Another engineer was sent out to check my line, he reported no problems from my end so that left the problem lies at the exchange/distribution point.
Today i had that problem fixed for 3 hours before failing and yet AGAIN returning to a deprecated DSL speed exactly as it was when i started this thread. The whole situation is a bad joke which im unwilling to spend anymore time and money for, i want my MAC code to move to another provider.
There is one thing though, i asked them specifically to enable interleaving on my line which they did do (took a while to explain). It was enabled until today at 4pm when my line speed dropped, i noticed in my router adsl config, the latency had been changed to FAST. I don't understand why they would change it, it's no coincidence as soon as it had been changed to Fast my line speed dropped to a third of my standard bandwidth.
I do play games on my PS3 and i know having Fast lowers my ping but having it enabled across a long noisy line isnt advisable which is why i had interleaving enabled to obtain maximum throughput.
first, do you have a BT Accelerator? If not, go to this link http://www.productsandservices.bt.com/consumerProducts/displayTopic.do?topicId=25075&s_intcid=con_in..., and input the required info. If it turns out you could benefit from it, order one for free (£1.20 p&p). This should lower your noise level.
I also have some other advice for you. Looking at your router stats you are connected on the old adsl line service. Check on here http://www.samknows.com/broadband/exchange_search and see if your exchange has been upgraded for 21CN WBC. If it has then you should be able to request a free line upgrade to adsl2 or 2+. I would advise 2+ because you are very close to your exchange and so should be able to receive speeds over 10mb.
Also, which socket are you attached to? The master socket or an extension?
number is 17070 and option 2