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Aspiring Contributor
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Message 1 of 3

False call charges

Can someone please give me a UK number to talk to about rogue mobile call charges coming up on my "recent usage" list in MyBT which are going to appear on my next bill. Offshore help does not understand what i mean.

Im being charged for calls i didnt make!

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Distinguished Sage
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Message 2 of 3

Re: False call charges

Hi Welcome to the Community Forum

I am sorry to see you are having problems with your BT service

I suggest you contact live chat at this link they should be able to help you


http://bt.custhelp.com/app/contact/c/2902


there are no UK based numbers
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Aspiring Contributor
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Message 3 of 3

Re: False call charges

offshore live chat is worse than useless.

This matter is once more being handled by executive level complaints and ongoing

 

 

 

 

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