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mszune
Aspiring Contributor
579 Views
Message 1 of 7

Fastpath on BT

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Having switched from my previous ISP that provided me with a fastpath connection, I was wondering if the option is available with BT or do I have to wait for DLM to kick in and adjust my line rate?

 

To cut a long story short three previous infinity orders have been placed with dates and times for an engineer to visit only to fail within seven days that someone then calls me from customer services to attempt to place the order once again.

 

Apparently you cannot have more than one order at a time placed within BT's system so until my old number is transferred back to BT I have to stick with standard Broadband, therefore any help would be greatly appreciated. 

 

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6 REPLIES 6
Distinguished Sage
Distinguished Sage
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Message 2 of 7

Re: Fastpath on BT

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with adsl you can ask mods to move you to fast from interleaved   when mod reads your posts they will provide a link  contact mods link.jpg



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Moderator
Moderator
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Message 3 of 7

Re: Fastpath on BT

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Hi mszune,

 

Welcome and thanks for posting. I can look into this for you if you wish. Drop me an email with the details. You'll find the "contact us" form in the about me section of my profile. 

Cheers

David

Distinguished Sage
Distinguished Sage
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Message 4 of 7

Re: Fastpath on BT

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Once you complete the email it can take 3/5 working days for mods to contact you either by phone or email


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mszune
Aspiring Contributor
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Message 5 of 7

Re: Fastpath on BT

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Thanks David an email/form has just been sent.

 

Much appreciated

Dominic

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mszune
Aspiring Contributor
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Message 6 of 7

Re: Fastpath on BT

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Interleaving now switched off..

 

Many Thanks BT Mods

 

Smiley LOL

ping.jpg

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Distinguished Sage
Distinguished Sage
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Message 7 of 7

Re: Fastpath on BT

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good result   thanks for posting back



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