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rowladar
Beginner
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Message 1 of 3

Faults with BT8500 Quad Pack

Hi,

we bought the above quad pack about 9 months ago but have a real issue with the phones in that regardless of whether they are on their stands or not, as soon as an incoming call is received, the phones randomly reset themselves... this usually results in us running around the house trying to find one that actually works!

 

Have tried reseating the batteries and this sometimes works but am pretty sure it is a fault with the phones - has anyone else had a similar problem and if so, how did you resolve it?

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Keith_Beddoe
Distinguished Sage
Distinguished Sage
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Message 2 of 3

Re: Faults with BT8500 Quad Pack

If its only just started, have you tried replacing the rechargeable batteries?

 

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rowladar
Beginner
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Message 3 of 3

Re: Faults with BT8500 Quad Pack

We've had them approximately 9 months and it has always happened but I am totally fed up with them now.  brand new phones (or even 9 month old) phones should not need their batteries replacing!!! and rechargeable 

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