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Tiswas2003
Beginner
243 Views
Message 1 of 4

Faulty phone

Cannot receive incoming landline calls . Tried all tests shown, changed phone to another set but problem still persists. BT online test suggests line is not faulty.
Any ideas?
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3 REPLIES 3
john46
Distinguished Sage
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Message 2 of 4

Re: Faulty phone

have you tried connecting to the test socketTest Socket.jpg

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Tiswas2003
Beginner
229 Views
Message 3 of 4

Re: Faulty phone

Thanks John
I don't have a test socket and have removed all devices from the system but problem still persists.
BT's automat.ed service rang my number this morning but could not get through as the line was busy?
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john46
Distinguished Sage
221 Views
Message 4 of 4

Re: Faulty phone

you need to phone BT Faults on 151 and report the problem
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