Ever since I got infinity 2 I have had issues with the spped dropping. No one from bt has ever followed the issue through.
When i first got it i was getting speeds of around 70mbps download. My IP line profile was at 76mbps. It then dropped over the next few months to around 60 to 65mbps.
Along with this, i often check the speed using the bt wholesale speedcheck, and it is often sitting at around 20mbps, if i disconnect my laptop and reconnect it jumps back up to where it was.
In addition to this my IP line profile has now dropped in the last week to 51mbps, which is now where my max download speed sits.
why would my IP profile spped suddenly drop by 25mbps???
Why cant my speed stay consistent so i dont have to keep diconnecting??
And please could a enginner phone, from the uk. I have one over the issue with different people from india about 5 times and gave up, they dont really know any more than me, no dicrespect meant, they are only trying to do there job.
Please please please, i am seriosly thinking of changing if this isnt sorted.
your previous posts a few weeks ago the problem was low speed on wifi did you sort that by changing channel or is this a continuation?
it is more than i wifi issue, its the same if i have a wired connection. ut yes, same issue as previos posts.
See attached screenshots. I have also attached a screenshot of some results i got a week or so ago, this is what i was getting.
Ok, so just did another speed check, look at the low results. I then disconnected the laptop, reconnected it straight away and re ran the test.