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Distinguished Guru
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Message 1 of 3

Feedback: **New** Having problems with connecting wireless devices?

Regarding the new sticky - http://community.bt.com/t5/Other-BB-Queries/New-Having-problems-with-connecting-wireless-devices/m-p...

 

I've tried this an it doesn't actually work on FF 19.0.2:(

After typing in my phone number and then clicking continue, a green tick briefly flashes up after my phone number and then nothing happens.

 

Is this down to me blocking Omniture and Onmiture TouchClarity using Ghostery?

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2 REPLIES 2
Distinguished Guru
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Message 2 of 3

Re: Feedback: Most **New** Stickies

Ah, none of them work using FF and Ghostery:(

 

http://community.bt.com/t5/BB-Speed-Connection-Issues/New-Test-your-broadband-speed/m-p/817868


I enter my phone number, click 'Start Test' and it goes back to the same page without my number being filled in.

 

http://community.bt.com/t5/BB-Speed-Connection-Issues/New-Fix-your-connection-issues/m-p/817864

 

I enter my phone number, see a green tick, then a spinning circle with "We're just checking your details. Please be patient, this may take up to 45 seconds" displayed. Either my clock has stopped or 45 seconds never comes. Gave up after 5 mins (assuming my clock is working).

 

Not tried the email one, as I have no need to.

 

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Distinguished Sage
Distinguished Sage
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Message 3 of 3

Re: Feedback: **New** Having problems with connecting wireless devices?

I've just tried it after reading DS post and I found it worked without problem. Should add that this is on IE10.

 

Have now checked it on Firefox 19 and again it worked without problem.

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