I’ve gotten Fibre 1 installed as a second line and I’ve noticed that it’s locked at 40/10 for the line profile.
here’s the stats:
When did you get the broadband ? If last day or so maybe wait a few more days and see if DLM improves speed
Can you Check your package in MYBT to make sure it says fibre 1
You appear to be in a banded profile. Your uptime is only 14mins, is this due to you resetting the hub to try and increase the speed or the hub dropping connection?
Is there any noise on your line? 17070 option 2, best with corded phone. It should be silent between announcements, you may get a dull hub with a cordless.