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crabsupatree
Beginner

on ‎07-10-2021 13h22

784 Views
Message 1 of 3

Fibre next door

Looking for some advice,

 

We have moved into a property which has slow broadband - guranteed 6mbps.  Our neighbours i.e one over the hedge and the other directly across a single lane have access to full fibre 900mbps. We share the telephone pole which delivers this overhead - this pole is closer to out property than the others. I have come to realise their post code is different  and are on a different exchange to us. Is there any chance of getting this changed if i bark up the openreach tree? Is there a solution or are we stuck. 

There are no plans for upgrade on the openreach website in "our area"

Thanks for your input

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2 REPLIES 2
licquorice
Distinguished Sage
Distinguished Sage

on ‎07-10-2021 13h31

779 Views
Message 2 of 3

Re: Fibre next door

If all your properties are fed from the same pole, postcode and exchange are irrelevant. Call the FTTP team 0800 587 4787

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imjolly
Distinguished Sage
Distinguished Sage

on ‎07-10-2021 14h48

744 Views
Message 3 of 3

Re: Fibre next door

you could also check to see what is available by entering your phone number and posting results

https://www.broadbandchecker.btwholesale.com/#/ADSL



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