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Message 1 of 15

Fibre2 same speed as Fibre1

Last week I upgraded to Fibre2. My router ( smarthub1)  shows the stats below . The speed I am getting is no faster than before the upgrade   I am wondering if this is the maximum speed my line will support and in this case have I wasted my money in upgrading? Thanks for any help with this.41CDE211-FD1A-45A0-8169-BE7AEE68E025.png

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Message 2 of 15

Re: Fibre2 same speed as Fibre1

Based on those router stats, yes you have. Sorry!

Your upload should be faster though?

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Message 3 of 15

Re: Fibre2 same speed as Fibre1

enter your phone number and post results but it looks like you are to fae from cab to get any faster than the superafast 1 speed but you have benefited from faster upspeed

https://www.broadbandchecker.btwholesale.com/#/ADSL



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Message 4 of 15

Re: Fibre2 same speed as Fibre1

DFCCA8E5-1EC1-4912-A5A5-F1298395871F.jpegThanks for you help. The file is too big to 

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Message 5 of 15

Re: Fibre2 same speed as Fibre1

Which exchange and cabinet? You've cut that off.

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Message 6 of 15

Re: Fibre2 same speed as Fibre1

your connection time is only an 1hr is that due to manual reset or router dropping connection

have you tried using the test socket with a filter to see if that improves your connection speed by eliminating your faceplate and internal wiring as causing a problem



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Message 7 of 15

Re: Fibre2 same speed as Fibre1

Sorry, I haven’t a clue what I’m doing,  the exchange is Nelson, the cabinet is 53 

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Message 8 of 15

Re: Fibre2 same speed as Fibre1

I did turn off and restart to router last night but it’s been all all day so maybe it has dropped connection at some time. 
There is only one socket. It is master socket 5C .  I don’t know where to find a test socket. Sorry. 

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Message 9 of 15

Re: Fibre2 same speed as Fibre1

Ah, ignore that, I’ve just found I need to take the front off.
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Message 10 of 15

Re: Fibre2 same speed as Fibre1

Using speed test btwholesale it is actually worse in the test socket. I am getting  ping 38, download 34.07 and upload 18.57

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