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File too big to view

I have just started using the BT Cloud and have just now uploaded my first file. This is an MP4 film of a family event. Once the file had finished uploading, I clicked on it to view it (I was hoping to share it with other family members). However, when I tried, I got the message "File xxx is too big to be playable". The file is 1.2Gb in size. 

Why is this? What are the size limits? Is there any other way I can share it so it can be viewed?

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