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lryan
Beginner
1,947 Views
Message 1 of 2

Finding Vol Reference and Order Reference

I recently ordered BT Infinity and was about to claim my Sainsbury Gift Card. Unfortunately I seem to have deleted my original email from BT concerning the order so can't find my Vol Reference or order number.

 

According to the FAQs on the gift card page I should be able to find my vol reference on my bills. I can't see it anywhere.

 

Would I be able to get both of these through BT customer service?

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imjolly
Distinguished Sage
Distinguished Sage
1,933 Views
Message 2 of 2

Re: Finding Vol Reference and Order Reference

try live chat





live chat




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