Same here, I live on a new estate and also dont have Infinity cabinets.. I dont understand why they would not put them in to begin with? Who can we pester guys about this?
I'm also on a new build estate which doesn't have cabinets equipped for Infinity. At a loss to understand why BT didn't put them in when they had the chance.
And I mean "new build" literally, as my house was only finished in March.
Hi, please could someone tell me which cab I am connected to and if it will be fibre enabled on 30th sep, my postcode is ba21 4lj, number is ************ as I know my postcode has to cabs 🙂
I just stumbled on this having spent months tracking Inifnity in Toronto.
In Jan, the checker on the website said estimated date of 31/03/13. I was quite excited when the new cabinet was installed last week, thinking this would be the last thing to do before we finally got the service here.
I spoke to BT today as the date dissapeared from the site - NO plans to roll out in the next six months and having checked on Openreach the date is now 31/03/14.
How we can have an infinity cabinet put here, then not get the service for another 13 months is beyond me! Really frustrating!!!
I guess at least we will be getting it - Virgin would never pay the money to cable here given the small population, so I guess its just a waiting game.
I think this a FAQ and there is the following answer:
A: Deploying fibre cabinets is a complex engineering challenge, which involves not only provision of fibre, but availability of power connections, planning consent for the cabinet itself in some cases, road closures, traffic management permissions and space within our duct network to make the necessary connections.
In a small number of cases we encounter problems which can delay the cabinet by several quarters, and take time to resolve; in the vast majority of cases these are caused by power provision and local planning permission. We work closely with the power companies and local authorities to minimise such delays.
In order to avoid repeatedly delaying these cabinets, we have moved their due dates to the end of our commercial programme to reduce multiple changes to the likely activation date. We will continue to seek solutions for these cabinets and where possible will activate them before the end date given.