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Aspiring Contributor
Message 1 of 2

Finding out when/if BT Infinity is coming to your area?

At the moment there is no Fibre Optic in my area. Is there a way of finding out if BT plan on supplying to my street any time soon?


I know there is an exchange in the area because you can get Infinity up to house number 5 in my street then it stops. Im Number 32 😞



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Distinguished Sage
Distinguished Sage
Message 2 of 2

Re: Finding out when/if BT Infinity is coming to your area?

Up until recently you could email Openreach and ask when your cabinet was likely to be upgraded however Openreach are no longer giving out that information, instead they are replying:-

Thank you for your contact to us. Please note that we will not be responding to you by email but, would like to point you to the Openreach Superfast Fibre website and the FAQ section that will provide answers to the most commonly asked questions. It will also provide links to those service providers that sell fibre broadband at the moment so you can check if your particular line is enabled.

So in short, you just need to keep checking to see if your cabinet has been up graded.

If you use this checker it will tell what cabinet you are on and what services it can receive

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