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ron-the-one
Beginner
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Message 1 of 2

First posting, and service interruptions

Hi, recently registered and still finding my way round this Community. I'm sure there are lots of members with answers to the many questions I have.

First one - does anyone experience service interruption to broadband/Internet when an incoming call arrives on the landline?

I'm not convinced the two are related yet, so I need to keep a longer record of outages and incoming calls.

The Home Hub in use is an old one - white, no version number marked on it. I have an unused HH2.0. Perhaps I should install that to see if there is any change?

 

Ron

 

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Distinguished Sage
Distinguished Sage
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Message 2 of 2

Re: First posting, and service interruptions

if your broadband drop sin incoming/outgoing calls that can be a line problem but I would suggest you try changing the filter for a new one first.  if that does not help then I would suggest you post your problemin the section  speed/connection issues



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