cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Highlighted
Contributor
250 Views
Message 11 of 18

Re: First problem with Infinity...0.17 download speed

any news on this please, as I can't contact you

0 Ratings
Highlighted
Moderator
Moderator
234 Views
Message 12 of 18

Re: First problem with Infinity...0.17 download speed

Hi sendandreturn,

Can you try the link in the 'about me' section of my profile? Let me know how you get on.

Cheers

David


Highlighted
Contributor
199 Views
Message 13 of 18

Re: First problem with Infinity...0.17 download speed

and so my evening watching, or trying to, watch champions league on iplayer on the laptop, using infinity...

 

buffer

play

buffer

play...

 

 

please can someone call, I have contacted the mods..

 

0 Ratings
Highlighted
Distinguished Sage
194 Views
Message 14 of 18

Re: First problem with Infinity...0.17 download speed

i will flag you post with the mods for you
Highlighted
Sage
189 Views
Message 15 of 18

Re: First problem with Infinity...0.17 download speed

Are you connecting wired or wireless????

0 Ratings
Highlighted
Contributor
184 Views
Message 16 of 18

Re: First problem with Infinity...0.17 download speed

hi,

 

ethernet over power...

 

the odd thing I get as well when the d/l is in the 20-30mbs range, is that google searches on ALL devices, just takes ages...

0 Ratings
Highlighted
Sage
181 Views
Message 17 of 18

Re: First problem with Infinity...0.17 download speed

Ethernet over powerline adaptors?

 

Is there any way you can try a connection directly wired to the HH? Perhaps use or borrow a laptop?

 

Your problem could be down to you internal mains wiring if you are trying to navigate vis 2 different circuits.

0 Ratings
Highlighted
Community Manager
Community Manager
165 Views
Message 18 of 18

Re: First problem with Infinity...0.17 download speed

Hi Sendandretum,

 

Sorry to hear of the problems you are having.  I can see your email in our Q and we will get to your as soon as possible, we are extremely busy at the moment but we will definitely pick your case up.  Really sorry for the added inconvenience this wait is adding Smiley Sad

 

Cheers

Sean 

0 Ratings