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xuraco
Aspiring Contributor
427 Views
Message 1 of 4

First time installation

Okay, so I am due to have my BT infinity broadband and Landline installed tomorrow, but on "track my order" it says the following

 

Bt Broadband: (8am - 1pm)

Landlind: (1pm - 6pm)

 

Doesn't the engineer need the landline to install Internet I'm wooried it wont be installed

so I phone BT and the woman told me basically there is nothing she can do apart from re schedule. Anyone known of this?

 

Regards

XURACO

 

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3 REPLIES 3
cotswoldconnection
Contributor
412 Views
Message 2 of 4

Re: First time installation

Hi
I shouldn't worry too much as there is a good chance that the same engineer will install both for you.
xuraco
Aspiring Contributor
391 Views
Message 3 of 4

Re: First time installation

Thanks for your reply It would of been a big help if they even turned up a total shambles from BT and im not happy at all and I havent even started using their service, put my broadband back another 2 weeks and to be honest thinking to cancel?

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Message 4 of 4

Re: First time installation


@cotswoldconnection wrote:
Hi
I shouldn't worry too much as there is a good chance that the same engineer will install both for you.

Good advice here from cotswoldconnection.  Wait until it doesnt work, til then I'd see what happens.

AQ.
"Welcome to Royston Vasey - You'll never leave."

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