Fitbit charge 3,haven't received email.

[MasonsMummy17]

Hi, I ordered my package on the 6th March and it went live on the 20th. I was told I need to wait 14 days for my email which i thought would of been yesterday but I still haven't? When should I expect to receive it?

[Keith_Beddoe]

Welcome to this user forum. @MasonsMummy17 

Please give it a few more days. If the email does not turn up by next Monday, then  post back here and a moderator can be asked to assist.

Check your spam folder is case its ended up there.

[Heidi1]

Unfortunately you won’t receive an email.  This is yet another BT foul up promising things that don’t happen just like the majority of their offers.

[Keith_Beddoe]

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@Heidi1 wrote:

Unfortunately you won’t receive an email.  This is yet another BT foul up promising things that don’t happen just like the majority of their offers.

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@Heidi1 

You were asked for details on this post https://community.bt.com/t5/Bills-Packages/Free-Tech-Gift-Time/m-p/1934375#M108333

Did you provide the information requested?

[MasonsMummy17 · Accepted solution]

Thanks I received my email later that day and it is being delivered today. Super chuffed. Thanks for your help.

[Keith_Beddoe]

Excellent

I suspect that may be the case for other people, its just a matter of waiting a couple of days.

[Heidi1]

Yes and I am waiting on the directors team to resolve this.  Why is it so difficult for somebody to provide a code to claim the free tech? Thanks

[Keith_Beddoe]

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@Heidi1 wrote:

Yes and I am waiting on the directors team to resolve this.  Why is it so difficult for somebody to provide a code to claim the free tech? Thanks

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@Heidi1 

You were asked for details on this post https://community.bt.com/t5/Bills-Packages/Free-Tech-Gift-Time/m-p/1934375#M108333

Did you provide the information requested?

[Keith_Beddoe]

@Heidi1 

You were asked for details on this post https://community.bt.com/t5/Bills-Packages/Free-Tech-Gift-Time/m-p/1934375#M108333

Did you provide the information requested?