<p>From 31 October 2024, BT Cloud has <a href="https://www.bt.com/help/broadband/bt-cloud/getting-set-up/download-or-access-files/how-do-i-download-files--folders-and-devices-from-bt-cloud-">closed</a> and all data will soon be deleted.</p>
I've just had to download the new BT Mail app to my iPhone. All the mail appears to work, the only issue is I can't retrieve flagged messages. Any ideas? I had over 30 minutes of "live chat" earlier, to no avail.