Flashing purple hub 6

[imjolly]

If you have the new nte5c mk2 with vdsl mk4 then this explains where your extensions needs to be connected. Your currently probably connected as a phone extension as against a data extension.  

https://www.openreach.co.uk/orpg/home/helpandsupport/how-toguides/howtoguides/downloads/NTE5C_Instru...

[XRaySpeX]

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@sumoquirkey wrote:
I could run a cable from the master but don’t want a cable draping across the floor

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You don't need to. You just need to move the extension wiring inside the NTE5C Mark 4 from the blue (or white) connector box at the back to the red block on back of faceplate. Then the course of the cable will still be hidden where they are now.

[imjolly]

@XRaySpeX

That is why I posted the openreach link so @sumoquirkey can see what and how to make the change

[XRaySpeX]

@imjolly: I'd already posted that OR doc. a day ago & I asked OP which block his extension was connected to. I'm already on the trail of this.

[imjolly]

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@XRaySpeX wrote:

@imjolly: I'd already posted that OR doc. a day ago & I asked OP which block his extension was connected to. I'm already on the trail of this.

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Makes two of us then trying to help

[XRaySpeX]

It is not clear from Linebox NTE5C User instructions with Mk4 faceplate that:

1. The blue (or white) block provides just filtered voice lines only.
2. The red block provides unfiltered DSL + voice. In fact it reads as tho' it's for home data extension wiring only & not for extension wiring in general.

[licquorice]

Seems perfectly clear to me that the blue(white) block provides filtered voice and the red provides unfiltered for data (and voice if you wish, in conjunction with an external filter) If it is unfiltered, it must by definition present both data and voice it can't do anything else, its the raw feed to the premises.