Flexible TV - swapping packages

[Hornbill]

I'm on a BT TV flexible package deal which allows me to swap to another package every month during my contract if I wish. 

My question is - when does the new package start? 1st day of the following month, or immediately, or a few days later, or when?

Grateful for any assistance on the matter.

Thanks

[expectingtofly · Accepted solution]

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@Hornbillwrote:

I'm on a BT TV flexible package deal which allows me to swap to another package every month during my contract if I wish. 

My question is - when does the new package start? 1st day of the following month, or immediately, or a few days later, or when?

Grateful for any assistance on the matter.

Thanks

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They start straight away on the same day,  they sort out the cost at the next bill.

[GarethPrice]

Can one of the mods get someone at BT to give the swapping packages system a prod. I have been trying to change my tv package for 2 days now and all it does it take me to “specialised offers for you” page (which is broken as well)

(It is longer than 30 days since last changed)

[Hornbill]

Cheers, thanks.

[Hornbill]

Yes, I suspected there would be some issue or other, based on past experience of doing something online with BT!