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Message 1 of 4

Fluctuating Bandwidth with High Pings

Hi all,

I'm on Infinity 1 with BT HH5.


When i first got the connection in February, pings were as low as 20ms. Then things gradually got worse to reach as high as as 350ms but for the past 10 days, things seem to have settled around the 130ms mark (Still bad for PS3 gameplay).


This was also coupled by very slow download/upload speeds. I have to restart the HH5 twice daily to restore speeds upwards of 25-30mbs, before things gradually dwindle to around 2-3 before another restart. 


Please advise and help me restore connection to what it was when i first started.



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Message 2 of 4

Re: Fluctuating Bandwidth with High Pings

Wired or wireless connection?
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Message 3 of 4

Re: Fluctuating Bandwidth with High Pings

Hi there! Thanks for the prompt reply 🙂


So i did back-to-back testing on 2 laptops, one wired and the other on wi-fi. T


he wired laptop consistently gave speeds of upwards of 30down/4up, same as the one on wifi (mind you it's 1:30 am now).


The PING results, however, were astonishing: Consistent latency of less than 20ms on wired and anything between 130 to 160ms on wifi (BT HH5).


Please advise.

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Message 4 of 4

Re: Fluctuating Bandwidth with High Pings


from what you say it appears you connection is fine when using wired but it is a wireless problem 


have you split the networks   




Split the networks



you can try downloading inssider3 (istumbler if MAC) and then run it. This will show the broadcasting networks round about you and their channels including your own. If you then enter your router and change your wireless channel to a free or less congested channel.







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