cancel
Showing results for 
Search instead for 
Did you mean: 
whoosh
Contributor
2,165 Views
Message 71 of 75

Re: BT Speedtester - 'Number of Threads are 4' Error

GD

LOL

No Way am I dsoconnecting 3 routers and swapping them around on my lines - it will take ages for them to get back to a decent synch speed (that's another ongoing saga)

 

As it was the same PC - and it was regardless of whether it was IE or FF

So I think I can rule out the PC and the OS - please.....

I'm positive the commonality is BT Vision - I recollect someone earlier in the thread trying to be helpful and suggesting things as they had had no issues - they did not have BT Vision 

 

 

0 Ratings
GeneralDisquiet
Aspiring Expert
2,158 Views
Message 72 of 75

Re: BT Speedtester - 'Number of Threads are 4' Error

 


@whoosh wrote:
...I recollect someone earlier in the thread trying to be helpful and suggesting things as they had had no issues - they did not have BT Vision 

 

I think you'll find that was DS!  Then someone else joined the thread to say they had BTVision and could still use the speedtester with no problems - which sort of suggests that it's not BTVision.

 

"To forbid us anything is to make us have a mind for it."
-- Michel de Montaigne, Essays, 1559

0 Ratings
whoosh
Contributor
2,094 Views
Message 73 of 75

Re: BT Speedtester - 'Number of Threads are 4' Error

hey - its funny again !

 

same PC same O/S with IE and FF

 

line 1
bt home hub bt vision - runs ok
line 2
netgear hub no bt vision bt business braodband - runs oj
line 3
bt home hub bt vision enabled - no bt vision fails with
 
FAQ

System Error Image not loaded

 

In order to confirm that the telephone number entered previously corresponds to correct account on the network, can you please enter your normal User/Login name (e.g. joe.blogs) and your Domain/ISP name (e.g. myisp.net) below, and then click GO.

User Name:* 
Domain Name: Start The Speed Test
Fields marked (*) are mandatory

 

then it stops with no of threads are 16 and progress at 96% saying -


The Performance Tester is now testing Broadband connection. Your configured download throughput speed for this service is 3000 k

Please do not move away from this page and do not start any other download activity on your computer.

 

0 Ratings
whoosh
Contributor
2,070 Views
Message 74 of 75

Re: BT Speedtester - 'Number of Threads are 4' Error

working today - but why does it keep asking for that second set of information every time ?

0 Ratings
Highlighted
whoosh
Contributor
1,950 Views
Message 75 of 75

Re: BT Speedtester - 'Number of Threads are 4' Error

So can no-one suggest why lBT Speedtester on that line keeps asking for username and domain ?

 

 

0 Ratings