BT Speedtester - 'Number of Threads are 4' Error

[whoosh]

GD

LOL

No Way am I dsoconnecting 3 routers and swapping them around on my lines - it will take ages for them to get back to a decent synch speed (that's another ongoing saga)

As it was the same PC - and it was regardless of whether it was IE or FF

So I think I can rule out the PC and the OS - please.....

I'm positive the commonality is BT Vision - I recollect someone earlier in the thread trying to be helpful and suggesting things as they had had no issues - they did not have BT Vision 

[GeneralDisquiet]

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@whoosh wrote:

...I recollect someone earlier in the thread trying to be helpful and suggesting things as they had had no issues - they did not have BT Vision 

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I think you'll find that was DS!  Then someone else joined the thread to say they had BTVision and could still use the speedtester with no problems - which sort of suggests that it's not BTVision.

[whoosh]

hey - its funny again !

same PC same O/S with IE and FF

line 1

bt home hub bt vision - runs ok

line 2

netgear hub no bt vision bt business braodband - runs oj

line 3

bt home hub bt vision enabled - no bt vision fails with

FAQ

In order to confirm that the telephone number entered previously corresponds to correct account on the network, can you please enter your normal User/Login name (e.g. joe.blogs) and your Domain/ISP name (e.g. myisp.net) below, and then click GO. User Name:*   Domain Name:   Fields marked (*) are mandatory then it stops with no of threads are 16 and progress at 96% saying - The Performance Tester is now testing Broadband connection. Your configured download throughput speed for this service is 3000 k Please do not move away from this page and do not start any other download activity on your computer.

[whoosh]

working today - but why does it keep asking for that second set of information every time ?

[whoosh]

So can no-one suggest why lBT Speedtester on that line keeps asking for username and domain ?