For mod's to check ( speedtester)

[ausernoname]

500 Internal Server Error

Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, [no address given] and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

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Apache/1.3.27 Server at speedtester1.speedtester.bt.com Port 80
 hope this is in right part of forum  bill

[Christine]

Speedtester started doing this to me yesterday...just hangs after the first screen displaying IP profile.

Quite annoying as I have line speed problems at the moment.

[GeneralDisquiet]

I have just tried running it and it seems to be fine - at least for me.  I'm not sure how many servers the tester is hosted on.  I suppose if its more than one, one of these could be down, hence the problem.

[whoosh]

same errors for me too
works OK on BT Business broadband line with a netgear router
same error on personal line with HH2
same error on a third line with HH2

[NickD]

The speedtester also fails for me

Connect times out on 1st test,

Stops at 96%, message No of threads 4

Also I received this message

The Performance Tester is now testing Broadband connection. Your configured download throughput speed for this service is 2000 k

Does this mean my line is configured for maximum of 2000k download, as I should have up to 8000k

Thanks

Nick

[DS]

Are any of you trying to use speedtester via Firefox?

It used to work for me but stopped a while back. BT confirmed that speedtester was not configured for FF and should only be tried using IE.

[Christine]

Still crashing today (I've used it with no probs in the past).

Crashes after first IP profile screen (Windows XP and IE7)

Christine

[GeneralDisquiet]

I'm using it on FF 3.6 with a BT Business Hub - and it seems to be working fine.  The common factor seems to be the HomeHub.

[iainkirk]

Why does this happen and how can it be fixed?

Gets to 96% of speed test completed and then fails every time.

[GeneralDisquiet]

A couple of other folk have been complaining about probs with the speedtester over the last couple of days - so ther might be some sort of widespread problem which you might be experiencing.

To be honest, this time on a Friday may be a bad time to try using it.  Leave it until everyone is out at the pub, or try early in the morning!