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ausernoname
Contributor
2,005 Views
Message 1 of 75

For mod's to check ( speedtester)

500 Internal Server Error

Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, [no address given] and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

 


Apache/1.3.27 Server at speedtester1.speedtester.bt.com Port 80
 hope this is in right part of forum  bill




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74 REPLIES 74
Christine
Aspiring Expert
1,984 Views
Message 2 of 75

Re: For mod's to check ( speedtester)

Speedtester started doing this to me yesterday...just hangs after the first screen displaying IP profile.

 

Quite annoying as I have line speed problems at the moment.

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GeneralDisquiet
Aspiring Expert
1,980 Views
Message 3 of 75

Re: For mod's to check ( speedtester)

I have just tried running it and it seems to be fine - at least for me.  I'm not sure how many servers the tester is hosted on.  I suppose if its more than one, one of these could be down, hence the problem.

"To forbid us anything is to make us have a mind for it."
-- Michel de Montaigne, Essays, 1559

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whoosh
Contributor
1,958 Views
Message 4 of 75

Re: For mod's to check ( speedtester)

same errors for me too
works OK on BT Business broadband line with a netgear router
same error on personal line with HH2
same error on a third line with HH2
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NickD
Newbie
1,924 Views
Message 5 of 75

Re: For mod's to check ( speedtester)

The speedtester also fails for me

 

Connect times out on 1st test,

Stops at 96%, message No of threads 4

 

Also I received this message

 

The Performance Tester is now testing Broadband connection. Your configured download throughput speed for this service is 2000 k

 

Does this mean my line is configured for maximum of 2000k download, as I should have up to 8000k

 

Thanks

Nick

0 Ratings
Distinguished Guru
1,920 Views
Message 6 of 75

Re: For mod's to check ( speedtester)

Are any of you trying to use speedtester via Firefox?

 

It used to work for me but stopped a while back. BT confirmed that speedtester was not configured for FF and should only be tried using IE.

-+-No longer a forum member-+-
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Christine
Aspiring Expert
1,905 Views
Message 7 of 75

Re: For mod's to check ( speedtester)

Still crashing today (I've used it with no probs in the past).

 

Crashes after first IP profile screen (Windows XP and IE7)

 

Christine

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GeneralDisquiet
Aspiring Expert
1,882 Views
Message 8 of 75

Re: For mod's to check ( speedtester)

I'm using it on FF 3.6 with a BT Business Hub - and it seems to be working fine.  The common factor seems to be the HomeHub.

"To forbid us anything is to make us have a mind for it."
-- Michel de Montaigne, Essays, 1559

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iainkirk
Contributor
1,635 Views
Message 9 of 75

BT Speedtester - 'Number of Threads are 4' Error

Why does this happen and how can it be fixed?

 

Gets to 96% of speed test completed and then fails every time.

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GeneralDisquiet
Aspiring Expert
1,632 Views
Message 10 of 75

Re: BT Speedtester - 'Number of Threads are 4' Error

A couple of other folk have been complaining about probs with the speedtester over the last couple of days - so ther might be some sort of widespread problem which you might be experiencing.

 

To be honest, this time on a Friday may be a bad time to try using it.  Leave it until everyone is out at the pub, or try early in the morning!   Smiley Wink

"To forbid us anything is to make us have a mind for it."
-- Michel de Montaigne, Essays, 1559