Free Xbox one x

[Tishtish01]

It’s been 14 days since my package started but still not had anything about the Xbox one x I’m supposed to receive as a gift 

[Keith_Beddoe]

I have asked a moderator to provide assistance, they will post an invite on this thread.
They are the only BT employees on this forum, and are based in the UK.

[PaddyB]

Hi 

Thank you for posting and welcome to the community. I'm sorry you haven't received your Tech Gift. If you send me in your details, I'll be able to chase this for you.

I have sent you a private message with instructions on how to contact me.  You can access your messages via the envelope icon at the top right of the screen, or click on this link, Private messages

Thanks

PaddyB

[Tishtish01]

Hi I haven't received any private messages.

[PaddyB]

Hi @Tishtish01,

My apologies I've sent that PM again. 

Thanks

Paddy

[Tishtish01 · Accepted solution]

Thank you I have replied to the message . 

[SarahRae15]

I too have not received my gift.

[Jayharrison]

Hi do you have a link to claim the Xbox I have my voucher code but struggling to claim the Xbox 

[Keith_Beddoe]

• Follow the link in your email and go to the BT Shop website to place your order - just add the voucher code at checkout
• BT Shop will deliver your choice of device within 1-3 working days, but it may take a bit longer at the moment.

[Jayharrison]

Hi. I didn’t get email I was giving my voucher code over the phone as I had to ring them to get it