I am due to have FTTP installed at my home next week so am trying to find out what equipment is currently being installed. It will be an overhead cable coming in. My house has 2ft thick stone walls so I am intending to drill through for an entry point for the Fig8 cable. Whilst the old ONT cabinet had a rear entry which would mask the cable entry point, I believe Openreach may only be installing the small modem now and so want to find a mounting template and see what the cable 'entry' arrangements are. Where could I find a template and any more details?
Is it possible to discuss with an engineer the installation requirements before they arrive on site and how might I arrange that?
Are the regulations still in place that restrict engineers to working on ground floor only?
Thanks
Openreach Engineers are issued drills, two in fact. One Cordless and one Corded so they’ll be able to drill a hole.
The ONT no longer comes in a casing, it’s just a standalone ONT.
The Engineer may or may not Install an Internal Lead In Kit where the cable enters the property. I always do but to be honest most others don’t.
A Lead In Kit is thy is little round grommet that covers the hole the cable comes through.
And no there are no restrictions on Engineers working at 1st floor level, there never was so I’m unsure where you’ve got that from. Although to work at 1st floor level they may have to drill a 12.5mm hole in one or more several places to secure their ladder to the wall.
Thanks for the interesting post. Events have moved on slightly as by good fortune,two engineers arrived to fit Fttp to a neighbour, just after I had posted my question. I spoke with them and they advised that they do fit a lead in kit with a Dexgreen CSP-01 on the outside wall. They weren't clear inside the property although suggested that the ONT could be stood off the wall sufficiently to enable the cable to come in from behind. It would seem to be a large stand off as I understood that the bending radius is 15mm. As far as the CSP-01 is concerned, it is clear that the input of the overhead cable is through the grommets at the bottom of the unit. Do you know whether the lead in from CSP to inside can exit the CSP enclosure through the outlet knockouts in the back, for which grommets are also provided. If so, I can arrange the hole through the wall to align with them. If that is acceptable practice, is there usually any preference between top or bottom holes?
The first floor restriction was told to me during a call from openreach to enstablish what the COVID situation in the household was, but the engineers didn't seem to have a problem with it.
You seem to be making problems that don't exist. How can you align a hole to a CSP that doesn't exist? Just let the install engineer do his job. They are very good at it you know and clean up after themselves.
Thanks you for posting on the thread. I do have the CSP and the engineers appreciated that the prep which may may take quite some time will have been done. The cable route and CSP positioning will also be impacted by plants on the wall which will also have to be prepared. Without seeing the situation, you appear to be dismissive of the proposed suggested preparation.
Putting the Fibre Lead In behind the ONT in my eyes is shoddy workmanship and I would never do it, even if I was asked to by someone.
Thank you for your comment. Even as a bystander, I would agree with your remark and feel that a tight 90 deg bend down and then 180 deg round to plug in is not what I would expect. Could you suggest how you might deal with the situation to leave a neat finish. This is where the old style cab may have coped with the situation as it masked the entry through the wall and there was space enough for the turn to ONT entry.
Just keep your fingers crossed you get an Openreach Engineer who cares more about quality than they do about jobs per day.
If you get a Contractor close the curtains, don’t answer the door and pretend you’re not in.
“The first floor restriction was told to me during a call from openreach to enstablish what the COVID situation in the household was, but the engineers didn't seem to have a problem with it.”
This is exactly what I was told and was the actual experience during installation last month.
Well Installation day came and all went well. Had done some prep so engineer was pleased as it was a very wet day. Really pleased with outcome and Opemnreach engineers really helpful. Thanks