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traxdata
Aspiring Contributor
1,767 Views
Message 21 of 42

Re: Full screen issue on android tablet

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Just bumping this to see if any news on the 4:3 issue. I have the same issues a reported it as soon as I play the app. I have asked many times on the forums regarding what player the BT sport app uses. Does it use the default player on the device or something else?
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smacg
Aspiring Contributor
1,751 Views
Message 22 of 42

Re: Full screen issue on android tablet

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I have given up on this being sorted. Thinking of getting Sky back in anyway, and I can watch the football properly.. just doesnt seem as good over the Internet!

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barrybastin
Contributor
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Message 23 of 42

Re: Full screen issue on android tablet

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Me too. I have given up hope of BT ever sorting this out. What I find quite disappointing is the complete lack of response from BT. Not good customer service and someone should teach them some basics ie don't ignore complaints and hope it goes away.

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smacg
Aspiring Contributor
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Message 24 of 42

Re: Full screen issue on android tablet

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Yeah, I found contacting BT about it a waste of time. Switch it off and switch it on again was the jist of the last reply I got.

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traxdata
Aspiring Contributor
1,738 Views
Message 25 of 42

Re: Full screen issue on android tablet

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Well, this and other threads will be at the top of the forums until they get fed up with it
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maxriot
Contributor
1,706 Views
Message 26 of 42

Re: Full screen issue on android tablet

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finally got my tablet fixed - still no update for the screen issue,
i know this is a free product for this season, so can complain too much, if they change to paid model next season i won't be taking it up
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maxriot
Contributor
1,659 Views
Message 27 of 42

Re: Full screen issue on android tablet

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just noticed the App updated with this

 

What's New
Improvements to live scores to handle extra time and penalties
Minor UX and display fixes
 
needless to say got me a bit excited, till i loaded it up and still got the squashed screen 😞
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barrybastin
Contributor
1,650 Views
Message 28 of 42

Re: Full screen issue on android tablet

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Yes me too. I have given up on a fix for this now and just have to get used to the squashed screen Smiley Mad

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gomezz
Recognised Expert
1,611 Views
Message 29 of 42

Re: Full screen issue on android tablet

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Just to add my voice to the call for this to be fixed.  Using a Hudl running Jellybean 4.2.2.

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151
Aspiring Expert
1,572 Views
Message 30 of 42

Re: Full screen issue on android tablet

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gomezz wrote

________________________________________________________________________

 

Just to add my voice to the call for this to be fixed.  Using a Hudl running Jellybean 4.2.2.

________________________________________________________________________

 

Ditto.

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