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Old_Welsh_dragon
Aspiring Expert
1,111 Views
Message 371 of 535

Re: G.INP affecting certain eci modems,resulting in a drop in sync rate and other issues

Is this correct for infinity 1 ?

1. Product name:BT Home Hub
2. Serial number:+068343+NQ35147313
3. Firmware version:Software version 4.7.5.1.83.8.204 (Type A) Last updated 18/01/15
4. Board version:BT Hub 5A
5. DSL uptime:9 days, 20:22:23
6. Data rate:9995 / 40000
7. Maximum data rate:14571 / 49781
8. Noise margin:9.0 / 7.5
9. Line attenuation:27.9 / 21.6
10. Signal attenuation:27.7 / 19.9
11. Data sent/received:521.2 MB / 34.6 GB
12. Broadband username:bthomehub@btbroadband.com
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imjolly
Distinguished Sage
Distinguished Sage
1,101 Views
Message 372 of 535

Re: G.INP affecting certain eci modems,resulting in a drop in sync rate and other issues

yes



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Old_Welsh_dragon
Aspiring Expert
1,098 Views
Message 373 of 535

Re: G.INP affecting certain eci modems,resulting in a drop in sync rate and other issues

So could G.INP still be causing web pages to load slow, part or not at all. ? All browsers ...

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imjolly
Distinguished Sage
Distinguished Sage
1,095 Views
Message 374 of 535

Re: G.INP affecting certain eci modems,resulting in a drop in sync rate and other issues

you are on an ECI cab and G.INP is not active on ECI cabs yet on Huawei



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Old_Welsh_dragon
Aspiring Expert
1,089 Views
Message 375 of 535

Re: G.INP affecting certain eci modems,resulting in a drop in sync rate and other issues

Thanks imjolly.

So any clues to what is causing slow loading etc.  Sometimes they load quite fast but most of the time very slow, seems to stick on resolving host or connecting.. Is it a faulty HH5?

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imjolly
Distinguished Sage
Distinguished Sage
1,082 Views
Message 376 of 535

Re: G.INP affecting certain eci modems,resulting in a drop in sync rate and other issues

probably just line are busier and getting crosstalk which happens to all to some extent



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fingerbob69
Contributor
1,077 Views
Message 377 of 535

Re: G.INP affecting certain eci modems,resulting in a drop in sync rate and other issues

Well, that's good to hear. Hopefully we will all get to share your experience soon rather than later.

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imjolly
Distinguished Sage
Distinguished Sage
1,071 Views
Message 378 of 535

Re: G.INP affecting certain eci modems,resulting in a drop in sync rate and other issues

openreach are currently working on crosstalk problem and hopefully will get a solution - that worksSmiley Wink



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Old_Welsh_dragon
Aspiring Expert
1,070 Views
Message 379 of 535

Re: G.INP affecting certain eci modems,resulting in a drop in sync rate and other issues

I hope so....
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spluff
Expert
1,037 Views
Message 380 of 535

Re: G.INP affecting certain eci modems,resulting in a drop in sync rate and other issues

For this update to work do I need to disconnect my homehub5a from the white bt modem or can I leave it in until its updated -

THANKS