cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
265 Views
Message 1 of 2

GAMING issues, home-hub 3 cant handle it and server problem maybe?

This a thread I made on game called heroes of newerth but want to know what you think.

 

 

 

 


Hi
would be grateful for an answer and how to fix this, it is an on going problem.
I live in the UK, my ISP is with BT (British telecoms), I have a decent connection of 8 Meg that I'm aware of and a average Pc, which is able to play most games.
Are you aware of any problems with the game that's causing these mini disconnects, it lasts for sec at a time and throughout the whole game , I also changed the servers to eu only and still the same thing, is it a IPS problem in the servers which I'm not sure how to find out all these call centres only know how to check the speed and basic stuff I have highlighted it to them and they said they would pass it onto another team who deal with web and server base stuff not sure how long that will take tho. Are the server between BT and HON. or any ISP in the UK having problems.? Funny how I notice only on hon., I know that there is nothing wrong with my line so all is left is on the servers side of your game or the isp.

 

This is my Tracing route test from cmd while experiencing disconnections in hon..

Tracing route to bbc.co.uk [212.58.241.131]
over a maximum of 30 hops:


1 1 ms 1 ms 1 ms BThomehub.home [192.168.1.254]
2 108 ms 277 ms 298 ms 217.32.93.122
3 189 ms 219 ms 136 ms 217.32.93.161
4 * * * Request timed out.
5 79 ms 78 ms 134 ms 31.55.164.177
6 184 ms 39 ms 65 ms 31.55.164.107
7 230 ms 231 ms 148 ms acc1-10GigE-0-7-0-6.bm.21cn-ipp.bt.net [109.159.
248.86]
8 39 ms 87 ms 118 ms core1-te0-3-0-14.ealing.ukcore.bt.net [109.159.2
48.24]
9 133 ms 68 ms 58 ms peer2-xe1-0-0.telehouse.ukcore.bt.net [109.159.2
54.104]
10 54 ms 73 ms 111 ms 194.74.65.42
11 * * * Request timed out.
12 143 ms 179 ms 201 ms ae1.er01.rbsov.bbc.co.uk [132.185.254.46]
13 255 ms 175 ms 181 ms 132.185.255.60
14 155 ms 247 ms 130 ms 212.58.241.131


Trace complete.


AFTER GAME FINISHED

 

 

27/01/2013 21:29


Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.


C:\Users\robin>tracert bbc.co.uk


Tracing route to bbc.co.uk [212.58.241.131]
over a maximum of 30 hops:


1 1 ms <1 ms <1 ms BThomehub.home [192.168.1.254]
2 29 ms 21 ms 23 ms 217.32.93.122
3 22 ms 23 ms 25 ms 217.32.93.161
4 * * * Request timed out.
5 22 ms 91 ms 59 ms 31.55.164.177
6 22 ms 24 ms 79 ms 31.55.164.107
7 22 ms 23 ms 66 ms acc1-10GigE-0-7-0-6.bm.21cn-ipp.bt.net [109.159.
248.86]
8 31 ms 28 ms 31 ms core1-te0-3-0-14.ealing.ukcore.bt.net [109.159.2
48.24]
9 27 ms 27 ms 64 ms peer2-xe1-0-0.telehouse.ukcore.bt.net [109.159.2
54.104]
10 28 ms 27 ms 26 ms 194.74.65.42
11 * * * Request timed out.
12 28 ms 30 ms 28 ms ae1.er01.rbsov.bbc.co.uk [132.185.254.46]
13 28 ms 31 ms 30 ms 132.185.255.60
14 77 ms 29 ms 31 ms 212.58.241.131


Trace complete.

0 Ratings
1 REPLY 1
Moderator-Retired
250 Views
Message 2 of 2

Re: GAMING issues, home-hub 3 cant handle it and server problem maybe?

Hi Robin,

 

If you're having problems with HoN it might be worthwhile running traceroutes/ping tests to the HoN server you play on to see if any issues can be identified with the route between you and that particular server, especially if it is the only game/service you're having problems with.

Dean
BTCare Community Mod

If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.

If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
0 Ratings