Get ready for your brand-new BT TV experience

[MadRob]

You are never going to get things posted on ANY open forum by ANY company on stuff that may or may not be going through a closed testing phase. It just doesn't happen.

[Jaqi09]

I am happy with the new format but very irritated that I cannot hide channels. Why should I have to navigate past a list of channels that tell me that the programme has been moved. I hid channels for a reason, basically to stop my GC's accessing them or because I didn't want to watch them. I also hid HD because I see no difference in the picture due to eye problems.
My biggest bugbear is that programmes I try to record in a series - do not! The record button disappears overnight no matter which channel I try to record from. CS is no use, they just blame the channel yet I had no problem before the update! Go figure!!!!!!
Oh and I'm over 60 and have been around technology all my life.

[MadRob]

The updated software which includes 'edit channels' is currently being rolled out to retail boxes which means BT boxes will not be far off commencement of the same roll out.

[gomezz]

When you say 'edit channels' does this mean it is possible to unhide selected channels rather than the "Unhide All" sledgehammer we had previously. That *would* be a positive step forward.

[MadRob]

That is correct @gomezz hence the change to 'edit' rather than 'hide'.

See here https://support.youview.com/youview-box/software-updates/humax-software-update-28-35-0#

[srpsrp]

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@Jaqi09 wrote:
I am happy with the new format but very irritated that I cannot hide channels. Why should I have to navigate past a list of channels that tell me that the programme has been moved. I hid channels for a reason, basically to stop my GC's accessing them or because I didn't want to watch them. I also hid HD because I see no difference in the picture due to eye problems.
My biggest bugbear is that programmes I try to record in a series - do not! The record button disappears overnight no matter which channel I try to record from. CS is no use, they just blame the channel yet I had no problem before the update! Go figure!!!!!!
Oh and I'm over 60 and have been around technology all my life.

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I think series record basically works, however since the TV guide and info button no longer shows the full info showing the Series and episode number I find it can be a tad confusing.

I've even resorted to looking on Wikipedia or the Sky app or web site to try to figure out which series / episode I'm watching and if all episodes were recorded.

[andy_m1]

That's brilliant news for me. Anyone know how long generally BT updates have been behind retail, roughly?

Fair do's to youview. They've listened.

[MadRob]

Just spent an amusing half hour reading some of that stuff over on the Youview forum. I had been tempted to sign up as I was advised the other day to take a query I had over to the main Youview forum as I'd be likely to gain greater insight into said issue. Think I'll make do with where I'm at for now

[scointer]

As a very rough guide BT tend to be 2-3 weeks later

[Jim-lad]

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@MadRob wrote:

Just spent an amusing half hour reading some of that stuff over on the Youview forum. I had been tempted to sign up as I was advised the other day to take a query I had over to the main Youview forum as I'd be likely to gain greater insight into said issue. Think I'll make do with where I'm at for now

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I know what you mean - say no more.