OK guys been with BT now over two years, like alot of people I've had alot of problems,
but the last few weeks its been terrible, constant drop outs wirelesly, even my two sons who are hard wired with their PS4S are having alot of problems. There has been people working on one of the cabinets in my road for the last two weeks is this a coincidence. I dont think so. When I brought this up with BT they said there hadnt been and that their is not a problem with my connectiion, but when I go on line I see there has been a fault raised. Why was'nt I told ?. My line speed is normally around 44/48 and always seem to get around 42/45 wireles. I must admit Im seriously considering going over to VIRGIN and giving their
200m/b ago, you get a two week trial and can send it back if not entirely happy with it, two of my neighbours have it and are very pleased.
|1. Product name:||BT Home Hub|
|2. Serial number:||+076272+NQ34808804|
|3. Firmware version:||Software version 18.104.22.168.22.214.171.124.11 (Type A) Last updated 07/07/15|
|4. Board version:||BT Hub 5A|
|5. DSL uptime:||0 days, 13:53:14|
|6. Data rate:||6789 / 42101|
|7. Maximum data rate:||6938 / 54548|
|8. Noise margin:||6.2 / 10.2|
|9. Line attenuation:||31.2 / 22.4|
|10. Signal attenuation:||30.6 / 20.8|
|11. Data sent/received:||12.7 GB / 77.3 GB|
|12. Broadband username:||email@example.com|
|13. BT Wi-fi:||Yes|
|14. 2.4 GHz Wireless network/SSID:||TheDelvos@BT|
|15. 2.4 GHz Wireless connections:||Enabled (802.11 b/g/n (up to 144 Mb/s))|
|16. 2.4 GHz Wireless security:||WPA2|
|17. 2.4 GHz Wireless channel:||1|
|18. 5 GHz Wireless network/SSID:|
In order to find out what services and speed range you should be getting, please enter your phone number into this form.
Broadband availability checker
Please remember to edit out your phone number before you post the results.
Could you please post the results from the BT Speedtester, including the further diagnostics.
BT Wholesale Speedtester
My I/P profile is normally around 45/48
Just out of interest wednesday night when I was on the phone to BT. I don't know what they did but my download speed was 51 and I/P profile went up to 53.