Getting the run around with claiming BT reward card

[KevinEdwards]

Just received email from BT inviting me to claim my reward card, followed link, but gets me nowhere useful.  Can’t see any link to a reward card claim form, just help screens that promise much, but take me to product pages…. Am I missing something? help!

[PaddyB · Accepted solution]

Hi @KevinEdwards,

Thank you for the post and welcome to the Community. I'm sorry if haven't been able to claim your BT Reward Card. If you send me your details, I'll be able to do this for you.

I have sent you a private message with instructions on how to contact the team.  You can access your messages via the envelope icon at the top right of the screen, or click on this link, Private messages

Thanks,

Paddy