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DanielS
Moderator
Moderator
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Message 11 of 14

Re: Going round in circles getting my elderly/disabled father's line off a 1mb capped line (supposed

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Hi @markie1,

 

I called the number you put on the contact form but had no answer.

 

The BRAS Profile is due to change from 2000 to 7150.

 

Upgrade Time Left(Hours) 1 Hours 35 Minutes

 

You should notice the change then.

 

Thanks

 

DanielS

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DanielS
Moderator
Moderator
257 Views
Message 12 of 14

Re: Going round in circles getting my elderly/disabled father's line off a 1mb capped line (supposed

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Hi @markie1,

 

I've checked everything and I can see that the speeds have increased and the BRAS profile is now 7150 kbps instead of the previous 1000 and 2000 speeds.

 

It'd be good if you could come back and confirm this for us.

 

Thanks

 

DanielS

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markie1
Aspiring Contributor
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Message 13 of 14

Re: Going round in circles getting my elderly/disabled father's line off a 1mb capped line (supposed

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Hi,

 

My dad has asked me to thank for getting this sorted. He says it seems all good his end now.

 

I appreciate all your help in resolving this matter. Thanks !!

 

Smiley Happy

DanielS
Moderator
Moderator
234 Views
Message 14 of 14

Re: Going round in circles getting my elderly/disabled father's line off a 1mb capped line (supposed

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You are very welcome @markie1 Smiley Very Happy

 

I'm glad he's happy.

 

Thanks

 

DanielS