cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Highlighted
Aspiring Contributor
447 Views
Message 1 of 3

Good signal but bad connection.

Go to solution
Voice and data have been terrible for weeks and getting worse. A BT/EE mast is 500m away. Many people complain of poor service. It WAS so good. Phones show a good signal: the problem seems to be the other side of the system. Tried reporting but not easy. Any ideas?
0 Ratings
2 REPLIES 2
Highlighted
Moderator
Moderator
403 Views
Message 2 of 3

Re: Good signal but bad connection.

Go to solution

@sheryck I'm sorry to see you're having issues with your BT Mobile service.  Your best bet to get this sorted is to contact the BT Mobile chat team on this link.

 

Let me know if you need any further help.

0 Ratings
Highlighted
Aspiring Contributor
390 Views
Message 3 of 3

Re: Good signal but bad connection.

Go to solution
Thanks. Have had success with Chat in the past but this time no help at all. 150 was successful though.
0 Ratings