Google and Infinity and Samsung devices - Relatively new customer

[Baboonboy]

I've just found a 77 page thread regarding HH6 bug reporting and fixing.  So, while it may not be a problem for everyone, it would appear that the HH6 could be where the problem lies.  I think I'll try a new router.  Not particularly tech savvy.  Would the TP-LINK Archer VR600 Wireless Modem Router - AC 1600, Dual-band be a reasonable purchase?

[Liam_]

Yes that would be a good choice.  Several forum members use them and seem pleased.

[Baboonboy]

Thanks again.  Now its happening with my laptop as well.  Aaaaggghhh!

Getting this error message which is the same as the one on mobile devices.  Is this google or BT?  Or impossible to say?

This site can’t be reached

The web page at https://www.google.co.uk/search?.................... might be temporarily down or it may have moved permanently to a new web address.

ERR_QUIC_PROTOCOL_ERROR

[Keith_Beddoe]

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@Baboonboy wrote:

 Not particularly tech savvy.  Would the TP-LINK Archer VR600 Wireless Modem Router - AC 1600, Dual-band be a reasonable purchase?

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@Baboonboy

If you do not want to spend too much money to prove the fault, then this is an alternative

The TP-Link TD-W9970 N300 for about £35 or less. Very good value for money, and readily available locally, so easy to return if you are not happy with it.

There is a review here http://www.kitz.co.uk/routers/tplink_TD-W9970_review.htm

There is a quick setup wizard.

Login details

Broadband Username   bthomehub@btbroadband.com

Password bt

Even though you are not using a home hub.

[mikeyaj]

Bt were supposed to contact me today about the issue.

My phone has been sent to Samsung and there is no fault

The fault is bt. The phone worked perfectly on WiFi until recently. Bt have changed something

They haven't contacted me today, probably because they don't know how to fix the issue

Their customer service is terrible.