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Distinguished Sage
Distinguished Sage
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Message 11 of 14

Re: Gradual Connection Speed Degradation

If DLM has lowered you speeds due to the fault it can but not necessarily will take two to three weeks for DLM to increase your speeds back to what the were.

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Distinguished Guru
247 Views
Message 12 of 14

Re: Gradual Connection Speed Degradation

Your line stats from the HH5 should give an indication if you can expect a speed increase.
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If you found this post helpful, please click on the star on the left
If not, I'll try again 🙂
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Aspiring Contributor
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Message 13 of 14

Re: Gradual Connection Speed Degradation

This is what it's now saying. I just restarted the connection to run the speedtest domain thing, hence the low uptime. It's looking more than a bit healither than it was haha.

 

1. Product name:BT Home Hub
2. Serial number:+068343+NQ41051260
3. Firmware version:Software version 4.7.5.1.83.8.204 (Type A) Last updated 16/01/15
4. Board version:BT Hub 5A
5. DSL uptime:0 days, 00:03:44
6. Data rate:800 / 2696
7. Maximum data rate:27247 / 96270
8. Noise margin:29.4 / 33.2
9. Line attenuation:4.9 / 7.9
10. Signal attenuation:4.8 / 7.9
11. Data sent/received:2.7 MB / 8.6 MB
12. Broadband username:bthomehub@btbroadband.com
13. BT Wi-fi:No
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Distinguished Guru
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Message 14 of 14

Re: Gradual Connection Speed Degradation

Looks like you'll be back to full speed soon, say 10 days 😉
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If you found this post helpful, please click on the star on the left
If not, I'll try again 🙂
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