cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Highlighted
Contributor
1,902 Views
Message 11 of 17

Re: HDMI switch and BT Vision / Youview box

@ach2 - thank you for your comments, I have checked and the box is HDCP complient. I would be surprised if the Sony DVDRs were not as I understand they were major partners in the specification.

 

@notoriousdbp - "If you have YouView, do you need 2 DVD recorders?" Is judgmental and in no way a technical answer.

0 Ratings
Highlighted
Aspiring Expert
1,879 Views
Message 12 of 17

Re: HDMI switch and BT Vision / Youview box

Perhaps if you took the tv out of the set up everything would be fine ,after all do you need it really ,buy an e/reader ..JOKING

Highlighted
Contributor
1,829 Views
Message 13 of 17

Re: HDMI switch and BT Vision / Youview box

Hi,

 

I think the answer is detailed in this thread CEC issue.

 

When you switch back to YV box the HDMI CEC and handshaking is not taking place correctly and so you end up with a blue screen.

Highlighted
Contributor
1,803 Views
Message 14 of 17

Re: HDMI switch and BT Vision / Youview box

So the fault is with the Humax youview box.

 

I wonder if Humax Tech services will ever bother to reply to my email asking if there is a problem and if so is there a fix now or in the future.

 

Presumably the same applies to the BT Vision box.

0 Ratings
Highlighted
Contributor
1,772 Views
Message 15 of 17

Re: HDMI switch and BT Vision / Youview box

Yes, looks like it is just the Humax box.

 

I would hope they fix this as it effects everyone using HDMI as you have to manually switch the TV to right HDMI channel at the moment.  YouView seem quiet good at releasing software fixes so fingers crossed.

0 Ratings
Highlighted
Contributor
1,734 Views
Message 16 of 17

Re: HDMI switch and BT Vision / Youview box

Response form Humax

 

"Thank you for contacting Humax Support.

I'm sorry to hear that the YouView box isn't syncing correctly with your HDMI switch. The YouView box automatically carries out the handshaking and has caused this problem you've experienced. Unfortunately as this is a BT box, this would contain their software and as such I would recommend you contact them in regards to both of the boxes as they would be able to give you a more accurate insight into resolving this issue you've been experiencing.

You can contact BT at 0800 800 150 or quite simply at 150 through a BT landline.

Best Regards,

Humax Customer Support"

 

So no further forward as the people on 150 do not know a HDMI from a DHCP and I am reliably informed by an engineer on that number during a previous call that BT Vision and Youview boxes do not use TCP/IP but a special propriety transport protocol developed by BT and the specification is secret.

0 Ratings
Highlighted
Aspiring Expert
1,666 Views
Message 17 of 17

Re: HDMI switch and BT Vision / Youview box

I ran into a similar problem with a Sky HD box set to 1080p, it seems to be down to the quality of the HDMI signal. I found that using a better quality/shorter cable fixed the problem. Even though my Blu-Ray player worked quite happily on the original cables at 1080p, the sky box wouldn't have it, the YouView box could be suffering from the same problem. Try dropping the output resolution and see if it then works, if it does then it sounds like the same problem I had.

0 Ratings