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lesbonsmarches
Beginner
333 Views
Message 1 of 3

HELP won't order online

Hi

 

I have been trying to order a Sim only plan online all last night and this morning - i am getting a message saying there is a technical error.

When i try to order over the phone, I am told I am not entitled to the amazon gift voucher. 

 

this will be the seconf time this has happened - please help 

thanks

Gul

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2 REPLIES 2
Fusionmoth
Aspiring Expert
320 Views
Message 2 of 3

Re: HELP won't order online

Are you signed in to your BT account when you're trying to order? If so, try doing it without being signed in perhaps ?
Also have you tried another browser in case it's an issue with cookies/cache/temp files or something ? If not gove it a shot / clear your internet files maybe.
What's the message?
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SuperFlyGuy99
Aspiring Contributor
297 Views
Message 3 of 3

Re: HELP won't order online

I havve the same issue, it wont let me progress unless i also order BT Sport, which i already have

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