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MarkV
Aspiring Expert
947 Views
Message 1 of 3

HH2 not broadcasting BTOpenzone or BTFON

Joined FON ages ago, and my HH2 homepage said FON was active/enabled. I have for certain seen the FON Service page (on the HH2) sometimes say there was 1 user connected.

 

However, a visitor recently mentioned they saw no BTOpenzone or BTFON network. I checked this with my phone and a work laptop. Both saw my own wireless SSID but no BTOZ or FON.

 

After reading around here, I did a full factory reset on the HH2. That resulted in:

 

BT FONNot active on your BT Home Hub

 

I waited 3-4 days and that didn't change so I went to the BT FON site and joined again, getting a confirmation email.

 

After a week, it's still saying

BT FONNot active on your BT Home Hub

 

I am in, because FON CheckStatus confirms I am joined, and I have successfully used a BTFON hotspot,

 

What can I do to force my HH2 to re-activate FON?

 

TIA

 

Mark

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2 REPLIES 2
Distinguished Sage
Distinguished Sage
919 Views
Message 2 of 3

Re: HH2 not broadcasting BTOpenzone or BTFON

If you opt out of FON, then opt back in again after a couple of minutes, then your hub should update within 48 hours, provided that you leave the hub on 24/7.

This process will re-trigger the update of the configuration file within your hub.
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MarkV
Aspiring Expert
899 Views
Message 3 of 3

Re: HH2 not broadcasting BTOpenzone or BTFON

Thanks for the suggestion. Will try that.

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