We have put together a short survey to capture your feedback in terms of what BT can do when you experience home Wi-Fi issues. We would appreciate it if you could take a couple of minutes to complete a short survey. Read more from here, Fix my home Wi-Fi
Hi George_Everdell and Enregalian,
Thanks for posting. I’m sure we can help with this. Can you send over the following details?
Serial number of hub connected:
A few words describing your experience (How often does this issue appear?
How long does it last?
have you found any workarounds?
What impact does it have on your connection?
You’ll get the contact link in my profile.
just sent a message to moderators as having exactly the same issues as everyone here for the past few months, Fingers crossed
Sending a PM does not normally get a response from the mods as you need to get invite to use the contact us link
did you check your hub was a 'B' version?
You need to check the label on the back/bottom. This fix is only for the 'B' version
Just wait on mods getting back to you which at the moment can take 5/6working days excluding weekends
Same as everyone: Home Hub 3 version B WiFi fades from 40Mbs to 1Mbs over half a day following reset. Wired connections ok.
Tried everything suggested.
Please, please will a moderator advise how to fix?
Well a few months down the line am back to square on ...... resetting hub nearly every day again 😞