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licquorice
Distinguished Sage
Distinguished Sage
671 Views
Message 451 of 555

Re: HH3 - Infinity - Local WiFi Channel 'fade'?

It is only visible when invited by the mod to make contact.

0 Ratings
OlgaC
Moderator-Retired
670 Views
Message 452 of 555

Re: HH3 - Infinity - Local WiFi Channel 'fade'?

Hi rebelkc, 

 

Thanks for your post. Can you send me over your details using the "Contact The Mods" link found in my profile and I will arrange for the configuration change to be applied.

 

Please make sure to include -

 

Telephone number:

Serial number of hub connected:

A few words describing your experience, (How often does this issue appear?, How long does it last?, have you found any workarounds?  What impact does it have on your connection?

 

Thanks,

OlgaC 

0 Ratings
MackieeE
Beginner
656 Views
Message 453 of 555

Re: HH3 - Infinity - Local WiFi Channel 'fade'?

Good evening!

 

I've been eyeing this thread for a while now, and it does seem like your hotfix that worked for most that you've applied it too. May I also have the same done for my HH3 Type B? I'm experiencing all the same symptoms as other people here have, also It's become daily rountine to restart my HH3 soon as a I arrive back from work, as by then the 'fade' has wittled my Fibre connection down to 1Mb.

 

Cheers,

Rob.

0 Ratings
OlgaC
Moderator-Retired
648 Views
Message 454 of 555

Re: HH3 - Infinity - Local WiFi Channel 'fade'?

Hi MacKieeE, 

 

Thanks for your post.

 

Can you send me in your details using the "Contact The Mods" link found in my profile and I will get this over to the hub team. 

 

Thanks,

OlgaC 

0 Ratings
MackieeE
Beginner
644 Views
Message 455 of 555

Re: HH3 - Infinity - Local WiFi Channel 'fade'?

Hi OlgaC, Thank you for your quick response! I'll post those over soon 🙂 Cheers!
0 Ratings
rebelkc
Contributor
625 Views
Message 456 of 555

Re: HH3 - Infinity - Local WiFi Channel 'fade'?

Thank you details submitted!

0 Ratings
rebelkc
Contributor
618 Views
Message 457 of 555

Re: HH3 - Infinity - Local WiFi Channel 'fade'?

Sorry I may have forgotten to state it is a Type B hub in my details

0 Ratings
Stephen747
Beginner
548 Views
Message 458 of 555

Re: HH3 - Infinity - Local WiFi Channel 'fade'?

I have had the exact problem described in this thread for several months now. Wireless speeds drop off to unusable levels, a router restart restores speed for anywhere from 30 minutes to several hours, a wireless channel change restores speed for up to 12 hours. I understand that I need to be invited to contat a moderator before I can submit my details to get this configuration change?

0 Ratings
PaddyB
Moderator
Moderator
546 Views
Message 459 of 555

Re: HH3 - Infinity - Local WiFi Channel 'fade'?

Hi Stephen747,

 

Welcome to the community forum. I am sorry to hear that your connection has been affected by the issue described in this thread.

 

Please can you send me in your details using the "Contact the Mods" link found in my profile? Please included -

 

Telephone number:

Serial number of hub connected:

A few words describing your experience, (How often does this issue appear?, How long does it last?, have you found any workarounds?  What impact does it have on your connection?

 

Thanks

 

PaddyB

0 Ratings
Miracey
Beginner
497 Views
Message 460 of 555

Re: HH3 - Infinity - Local WiFi Channel 'fade'?

Hi I have been getting exactly the same issues as described here with wifi fade and daily resets needed. Can a mod pick this up please and sort out the configuration change.
0 Ratings