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duderooni
Contributor
542 Views
Message 1 of 9

HH3 interface display problem, any ideas?

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problem.jpg

 

 

 

 

My interface looks like this, it's really annoying. Only happens when I go on advanced settings in Firefox. In Chrome it looks fine, and other menus in firefox look fine. What's happening and is there a quick fix?

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8 REPLIES 8
curiousfellow
Aspiring Expert
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Message 2 of 9

Re: HH3 interface display problem, any ideas?

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Try deleting your browsing history in firefox then re access the advance settings screen.

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duderooni
Contributor
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Message 3 of 9

Re: HH3 interface display problem, any ideas?

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Tried that, didnt fix it 😞 tried clearing all cache,

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curiousfellow
Aspiring Expert
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Message 4 of 9

Re: HH3 interface display problem, any ideas?

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Have you checked FF for updates recently, applied that and re booted you lappie \ pc?
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duderooni
Contributor
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Message 5 of 9

Re: HH3 interface display problem, any ideas?

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Yeah latest version, I've had this problem a while. I've tried deleting and re-installing too.

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Keith_Beddoe
Distinguished Sage
Distinguished Sage
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Message 6 of 9

Re: HH3 interface display problem, any ideas?

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Try a factory reset of the home hub.

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gg30340
Distinguished Sage
Distinguished Sage
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Message 7 of 9

Re: HH3 interface display problem, any ideas?

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If you have adblocker add ons enabled they can cause this.

 

See this link for similar problem

 

http://community.bt.com/t5/Other-BB-Queries/Home-Hub-2-Sub-Headings-Missing/td-p/828818

 

 

duderooni
Contributor
481 Views
Message 8 of 9

Re: HH3 interface display problem, any ideas?

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GG30340, top man, that was the problem. Disabled adblocker and it came back straight away. Thanks a lot, I'll now have a good look at the filter settings and sort it out. 

 

Much appreciated, thanks a lot!

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pottyperson
Distinguished Guru
Distinguished Guru
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Message 9 of 9

Re: HH3 interface display problem, any ideas?

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Depending on which ad blocker you're using, you may be able disable it selectively by clicking the icon and choosing "Disable on this page only" in the drop down list.

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