All hunky dory since March, speeds 11Mb/0.9Mb whether plugged into Hub or wireless but now constant line disconnect problems, the only way I have found to cure the problem is to reset the HH3, usually three to four times a day.
I can open the network and sharing centre to run diagnostics to reset the wireless adapter and BB connection, but that never works, whereas the hub reset works for a varying amount of time.
The only change has been the replacement of the shared services pole in our front garden?
Hi Welcome to the community forums
Here is a basic guide to getting help from the community members done by CL Keith Please read through the link posted http://forumhelp.dyndns.info/speed/first_steps.html
once you have posted the information asked for then the community members can help you more
This is a customer to customer self help forum the only BT presence here are the forum moderators
ADSL Line Status
Can I add that the speed is not the issue, it is the constant loss of either wireless connection to any device we own or visitors tablets / smartphone and or a complete loss of broadband connection momentarilly. That loss of connection can last minutes or seconds and or happen several times per hour and some days not happen at all?
Maybe the wind is moving the DP and at times enough to break whatever tenuous connection we happne to enjoy? Having been a BT Engineer I have witnessed such things driving a customer round the bend.
As for wireless drop outs, that could simply be the Hub 3 on its way out?
No this is a combination of poor DP connection & Hub electronics breakdown problem, we are probably going to run a month long intensive test with a third party modem router to prove / disprove the Hub drop out problems. Depending on outcome we shall consider moving onto the DP.
Yes test socket proved noise external to property