First an appology if a lead is anywhere else on this forum - I have searched!
I would like to replace our current home hub with a new home hub 3 and am willing to renew my current broadband service but when I go through the process I only have an option for a home hub 2 (which I currently have after buying one from a fomous auction site to replace the dire home hub 1.5 that was useless!).
I would be prepared to pay something towards one on my current service but;
- can't find a link on the BT website to do this
- find it a little dissapointing as I have been a customer on their internet service for over 10 years!
Any hints as to where I should go - rather not have to phone, do find it irritating trying to explain things numerous times to someone - or mod suggestions appreciated.
Thanks for any help
After numerous problems with the worlds worst router, the hub 2, and hours of arguing, bt finally sent me the hub 3 (im not on infinity).
BT told me that the hub 3 wont be available until 28th Feb.
If thats true then why have I and numerous others, got 1?
Your question is impossible to answer mate, because even when it was being sent out, the person still told me it was not available!!!
I have been told that the HH3 was released a week ago and is now being sent out to
customers who are upgrading / regrading and joining BT.
I am on Total BB option 3 and last night i took the plunge and upgraded to Infinity.
The nice lady on the phone told me i would be getting a HH3
Hope this helps