cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
mao
Beginner
475 Views
Message 1 of 3

HH5 Internet connection dropped around the same time everyday

As per title, my internet connection will drop around the same time everyday. It cannot last a day. Also, it seemed whenever my internet connection dropped, the router was very slow in loading the router's interface, even when I was using wired connection. It will take some time, usually around an hour for the router to connect to the internet. Is there anything I can do to fix it? 

 

Sorry for my English. Not my first language. 

 

 

0 Ratings
2 REPLIES 2
NeilO
Moderator
Moderator
435 Views
Message 2 of 3

Re: HH5 Internet connection dropped around the same time everyday

@mao Thanks for posting, I'm sorry to see you're having connection problems. What type of broadband connection do you have? Is it BT Infinity broadband or a standard copper broadband.

 

If it's dropping around the same time every day is there anything electrical on a timer being switched on like a boiler?

0 Ratings
mao
Beginner
439 Views
Message 3 of 3

Re: HH5 Internet connection dropped around the same time everyday

Thank you for replying. 🙂

 

Mine is BT Infinity. Just now my internet connection dropped again. I have the same problem as this guy in another forum http://www.dslreports.com/forum/r29175744-Connectivity-Internet-continually-goes-down-at-same-time-s...

 

As per electrical on a timer, no there isn't. I think there is something wrong with the router since whenever I power up the router or have it reboot, it will take a long time before it connected to the internet. 

 

This was the event log before the internet dropped. http://imgur.com/a/qZ4Qr 

 

Notice that the time between the router and server(?) was different. Is that normal? 

0 Ratings