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trevrobwhite
Beginner
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Message 1 of 5

HH5 Reducing Static Noise

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Hi all,
I have the HH5, this is the second box I've had as the first developed a fault.

One thing I find really annoying is that during data transfer the HH emits a very high pitched clicking noise. If your watching streamed TV this is extremely annoying. (Both boxes do this)

I've read it's something to do with the power switching inside the box and was wondering if there is any way to reduce this? Turing off/changing frequency etc.

My sky router never made a sound.

Many thanks in advance.
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imjolly
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Message 2 of 5

Re: HH5 Reducing Static Noise

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Really strange both your hands have the same noise. It should be quiet so I would go to customer services and see about another replacement



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trevrobwhite
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Message 3 of 5

Re: HH5 Reducing Static Noise

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It's not really loud more of a high pressure noise. I take it the no should be silent then?
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imjolly
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Message 4 of 5

Re: HH5 Reducing Static Noise

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I don't have any noise from my hh5a when transferring data

 

is it the hub or possible the power supply



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trevrobwhite
Beginner
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Message 5 of 5

Re: HH5 Reducing Static Noise

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No it's definitely the hub. I will get on to BT I think see if they can swap it out. Many thanks.
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