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Message 1 of 5

HH5 router log event messages

Can anyone explain what the following log messages in our HH5 router mean please - they appeared at 0932 and carried on repeating until 11:01. We also had a corresponding disconnection and IP address change. Just want reassurance there's nothing to worry about?

09:32:12, 12 Mar. ath10: STA f4:1b:a1:9a:b3:e5 IEEE 802.11: Client disassociated
09:32:09, 12 Mar. ath00: STA 5c:95:ae:6a:6e:e3 IEEE 802.11: Client disassociated
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11:01:21, 12 Mar. (1018801.910000) Lease requested
11:01:19, 12 Mar. ath10: STA f4:1b:a1:9a:b3:e5 IEEE 802.11: Client associated
10:52:21, 12 Mar. ath10: STA f4:1b:a1:9a:b3:e5 IEEE 802.11: Client disassociated
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Contributor
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Message 2 of 5

Re: HH5 router log event messages

Anyone with any advise please? Little more information - we had an OR engineer reconnect our Infinity setup in the BT cabinet down the road due to repeated disconnections over the last year. He said the exchange had also "reset the noise margin". We assumed this meant the 10 day training period again for the line? But can't understand why today (on the 10th day) the router/line disconnected? Is this standard for this training period?
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Expert
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Message 3 of 5

Re: HH5 router log event messages

You not alone in having issues the Home Hub 5 😞

 

Maybe this thread could be useful ?

 

https://community.bt.com/t5/BT-Infinity-Speed-Connection/HH-5-VDSL-problems-when-will-we-get-a-fix/t...

 

 

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Contributor
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Message 4 of 5

Re: HH5 router log event messages

No, our problems stemmed from having an unstable line. The OR engineer confirmed that a connection had blown in the cabinet, and he would be switching our connections over and asking for a noise margin reset. We've never had a problem with our HH5. We're just not sure why on the 10th day (today) things seemed to disconnect, those strange event log messages appeared repeatedly and the IP address changed?
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Message 5 of 5

Re: HH5 router log event messages

Hope you dont mind me hijacking this thread, but i get these messages too.  Had infinity for 3 years now and I have just noticed them.  I have had the HH5 for a couple of months now - I ordered one so I could see more data.  My line isnt retraining or anything, anybody any idea what these messages signify - is there a security issue?

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